Cookie Policy

This Cookie Policy explains how sp-energy.co.za uses cookies. SP-Energy is a South African solar equipment supplier and installation company based in Vanderbijlpark, Gauteng. Our online shop lists hybrid inverters, off-grid inverters, three-phase inverters, lithium batteries, solar panels, charge controllers and solar air conditioners. Cookies keep that shop working, remember your basket, and help us improve the pages you use most.

We have supplied and installed solar systems since 2013, and we serve homeowners, businesses, farms, lodges, installers and resellers nationwide. Many of those customers browse our range before requesting a free quotation. Cookies make that browsing experience faster and more useful.

We handle cookies in line with the Protection of Personal Information Act (POPIA) and the Electronic Communications and Transactions Act (ECTA). Where a cookie processes personal information, our Privacy Policy applies as well.

What Cookies Are

A cookie is a small text file that a website saves on your device. It stores information such as your basket contents, your login session, your language choice, or the pages you visited. Cookies cannot run programs and do not carry viruses. Some cookies are set by us directly. Others are set by third-party services we rely on, such as payment gateways and analytics tools. Session cookies disappear when you close your browser, while persistent cookies stay on your device until they expire or you delete them.

Cookies We Use And Why

The site uses several cookie categories. Each one serves a clear purpose.

Strictly Necessary Cookies

These keep the website working. They remember what is in your shopping basket, keep you signed in, protect the checkout, and prevent fraudulent activity. Without them you cannot place an order or complete a payment by card, EFT or PayFast. These cookies cannot be switched off in our system.

Functional Cookies

These remember your preferences. Examples include your saved delivery details, your chosen collection branch, or a product filter you applied while comparing a Luxpower inverter against another model. They make return visits quicker and reduce repeated typing.

Analytics Cookies

These show us how visitors use the site. We see which product pages are popular, which categories people compare, how far visitors scroll, and where they leave. The information is aggregated and does not identify you personally. We use it to improve navigation, page speed and product descriptions.

Marketing Cookies

These may be set by advertising and social platforms. They help us show relevant solar adverts and measure whether a campaign led to an enquiry or a sale. They may also track your browsing on other websites so that adverts stay relevant to you.

Third-Party Cookies

Embedded content and external services set their own cookies. This includes payment providers, our enquiry and chat tools, embedded maps and videos, and social platforms such as Facebook, Instagram, YouTube and TikTok. Those providers publish their own cookie policies, and we do not control the cookies they set.

How To Manage Or Disable Cookies

You control cookies through your browser settings. Every major browser lets you view stored cookies, delete them, block third-party cookies, or ask for a warning before any cookie is set.

  • Chrome: Settings, then Privacy and security, then Third-party cookies
  • Firefox: Settings, then Privacy and Security, then Cookies and Site Data
  • Safari: Settings, then Privacy, then Manage Website Data
  • Edge: Settings, then Cookies and site permissions
  • Mobile browsers: Settings, then Privacy, then Clear browsing data

Blocking all cookies will break parts of the shop. Your basket may empty, saved details may disappear, and checkout may fail. If that happens, phone us on +27 74 305 2967 and we will take your order directly. You can also contact our Vanderbijlpark office for a quotation, or browse the Greenrich battery range and send us the model you want.

Changes To This Cookie Policy

We update this policy when our website tools, plugins or legal obligations change. The revised version is published on this page with a new date at the bottom, and the change applies from that date. Please check back from time to time. This policy is read together with our Terms and Conditions.

Contact Us About Cookies

Email inquiry@sp-energy.co.za with any cookie or privacy question. Our Information Officer for POPIA purposes is E Oosthuizen. We acknowledge receipt within 2 working days and aim to resolve the matter within 7 working days. Unresolved POPIA complaints may be referred to the Information Regulator of South Africa at enquiries@inforegulator.org.za. Our office hours are Monday to Friday, 08:00 to 17:00, and Saturday, 08:00 to 12:00.

Please note that this Cookie Policy is a starting template. Have it reviewed by a legal professional before publishing.

Last updated: 25 August 2026